Terms of Use

1 Agreement to Terms

These Terms of Use ("Terms") constitute a legally binding agreement made between you ("you" or "User") and Mirroroof ("Company", "we", "us", or "our"), a recruitment and talent placement company incorporated under the laws of Canada and headquartered at 45 O'Connor Street, Ottawa, Ontario, K1P 1A4.

By accessing our website at Mirroroof, creating an account, submitting an application, using any of our services, or otherwise interacting with our digital platforms, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Cookie Policy, which are incorporated herein by reference.

2 Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of significant changes by updating the "Last updated" date at the top of this page and, where appropriate, by sending an email notification to registered users or displaying a prominent notice on our website.

It is your responsibility to review these Terms periodically for changes. Your continued use of our website or services following the posting of revised Terms signifies your acceptance of such revisions. If you do not agree with the modified Terms, you must stop using our website and services and, if applicable, close your account.

Changes to these Terms will not apply retroactively and will become effective no earlier than fourteen (14) days after they are posted, except that changes addressing new functions or changes made for legal reasons will be effective immediately.

3 Eligibility

Our website and services are intended for individuals who are at least 18 years of age (or the age of majority in their jurisdiction, whichever is greater). By using our services, you represent and warrant that:

• You are at least 18 years of age or the age of majority in your jurisdiction.
• You have the legal capacity and authority to enter into these Terms and to fulfil your obligations hereunder.
• You are not prohibited from receiving or using our services under applicable law.
• You have not been previously suspended or removed from our platform for violating these Terms or any applicable law.
• The information you provide to us is accurate, current, and complete, and you will maintain and promptly update such information as necessary.
• You will use our services only for lawful purposes and in accordance with these Terms.

If you are using our services on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case the terms "you" and "User" shall refer to that entity.

4 Description of Services

Mirroroof provides an online talent recruitment and placement platform that connects job seekers with remote employment opportunities in the e-commerce and digital commerce sectors. Our services include, but are not limited to:

• Job Matching: Reviewing your application, skills, and experience and matching you with suitable remote opportunities offered by our partner employers.
• Onboarding Assistance: Guiding you through the application and onboarding process for any role you are offered or accept through our platform.
• Training Resources: Providing access to free training materials, guides, and resources designed to help you succeed in e-commerce and remote work environments.
• Career Development Tools: Offering resources, articles, and advice to help you develop your career in the digital economy.
• Communication Services: Facilitating communication between you and potential employers, including interview scheduling and status updates.
• Partner Network Access: Connecting you with our global network of employers, training providers, and industry partners.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of our services.

5 Account Registration and Security

In order to access certain features of our website or to apply for opportunities, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, truthful, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate and complete.
• Maintain the security and confidentiality of your account credentials, including your password.
• Notify us immediately of any unauthorised access to or use of your account at [email protected].
• Accept responsibility for all activities that occur under your account, whether or not you authorised them.
• Not share your account credentials with any third party or allow any third party to access your account.

You may not use another user's account without their express permission. We reserve the right to disable your account at any time in our sole discretion, without notice, for any conduct that we believe violates these Terms or is harmful to other users, us, third parties, or the integrity of our services.

5.1 Account Termination by You

You may delete your account at any time by contacting us at [email protected]. Upon deletion of your account, we will process your request in accordance with our Privacy Policy and applicable data retention obligations.

6 Acceptable Use of the Services

You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the services. In using our services, you agree that you will:

• Comply with all applicable local, national, and international laws, rules, and regulations.
• Provide accurate and truthful information in your profile, applications, and communications.
• Treat other users, employers, and Mirroroof staff with respect and professionalism.
• Use the platform for its intended purpose of seeking and applying for legitimate employment opportunities.
• Keep your contact information and profile updated to ensure effective communication.
• Respond promptly to communications from us and from partner employers.

7 Prohibited Conduct

You agree not to engage in any of the following prohibited activities in connection with your use of our website and services. Prohibited conduct includes:

• Misrepresentation: Providing false, misleading, or inaccurate information about your identity, qualifications, skills, work history, or any other matter.
• Fraud: Using our services to facilitate or carry out any fraudulent activity, including identity fraud, financial fraud, or employment scams.
• Unauthorised Access: Attempting to gain unauthorised access to any part of our website, platform, or servers, or to any account, computer system, or network connected to our services.
• Harmful Code: Uploading or transmitting any virus, trojan horse, worm, malware, ransomware, spyware, adware, or any other harmful or malicious code or software.
• Scraping and Data Mining: Using any automated tools, bots, crawlers, scrapers, or data mining techniques to extract or collect data from our website without our express written permission.
• Harassment: Harassing, threatening, intimidating, stalking, or abusing any other user, employer, or Mirroroof employee.
• Spamming: Sending unsolicited commercial messages or spam to other users or employers through our platform.
• Intellectual Property Infringement: Copying, reproducing, modifying, or distributing any content from our website without our express written permission, or infringing the intellectual property rights of any third party.
• Circumvention: Attempting to bypass, circumvent, or disable any technological security measures or access controls implemented on our website.
• Illegal Activities: Using our services to engage in, facilitate, or promote any illegal activity, including money laundering, tax evasion, or human trafficking.
• Impersonation: Impersonating any person or entity, including any Mirroroof employee, representative, or another user.
• Interference: Interfering with or disrupting the integrity or performance of our services, or the servers or networks used to deliver our services.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these prohibitions, including removing their content, suspending or terminating their account, and reporting them to the appropriate authorities.

8 User Content and Submissions

Our website may allow you to submit, post, or share certain content, including your CV, cover letter, profile information, messages, and other materials ("User Content"). By submitting User Content, you:

• Represent and warrant that you own or have the necessary rights, licences, and permissions to use and submit such content, and to grant us the rights described below.
• Represent and warrant that your User Content does not violate any third party's intellectual property rights, privacy rights, publicity rights, or other legal rights.
• Grant Mirroroof a non-exclusive, worldwide, royalty-free, sublicensable, and transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with our services and business operations.
• Agree that Mirroroof may share your User Content with partner employers and service providers for the purposes of providing our services to you.

We do not claim ownership of your User Content. You retain all intellectual property rights in your User Content, subject to the licence granted above. We reserve the right, but not the obligation, to review, edit, or remove User Content that we determine, in our sole discretion, violates these Terms or is otherwise inappropriate or harmful.

9 Intellectual Property Rights

The Mirroroof website, including its design, layout, graphics, logos, icons, text, content, and software ("Company Content"), is owned by or licensed to Mirroroof and is protected by Canadian, US, UK, EU, and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use our website and services for your personal, non-commercial use. This licence does not include the right to:

• Reproduce, distribute, publicly display, or publicly perform any Company Content.
• Modify or create derivative works based on any Company Content.
• Use our trademarks, logos, or trade names without our prior written consent.
• Use any data mining, robots, or similar data gathering or extraction tools on our website.
• Frame or mirror any part of our website on any other website or platform.
• Decompile, disassemble, reverse engineer, or attempt to discover the source code of our platform.

Any use of our intellectual property not expressly authorised by these Terms is strictly prohibited and may result in civil or criminal liability.

10 Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications that are not owned or controlled by Mirroroof. We have no control over and assume no responsibility for the content, privacy policies, practices, or terms of any third-party sites or services.

We do not warrant the offerings of any of these entities or individuals or their websites. You acknowledge and agree that Mirroroof shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit or interact with.

11 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. Mirroroof EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY CONTENT OR INFORMATION PROVIDED THROUGH OUR SERVICES.
• WARRANTIES THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED.
• WARRANTIES THAT YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.

WE DO NOT WARRANT THAT YOU WILL OBTAIN EMPLOYMENT OR ANY PARTICULAR RESULT FROM USING OUR SERVICES. ANY RELIANCE YOU PLACE ON OUR SERVICES IS STRICTLY AT YOUR OWN RISK.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. In such cases, we limit our warranties to the maximum extent permitted by applicable law.

12 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Mirroroof, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, SUBCONTRACTORS, SUPPLIERS, OR SUCCESSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, business, or goodwill.
• Loss of data or business interruption.
• Cost of procurement of substitute services.
• Personal injury or property damage.
• Unauthorised access to or alteration of your transmissions or data.
• Any other matter relating to our services.

IN ANY CASE, OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM; OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON LIABILITY FOR PERSONAL INJURY, OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

13 Indemnification

You agree to defend, indemnify, and hold harmless Mirroroof and its affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable legal fees) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation.
• Your User Content or submissions to our platform.
• Your use or misuse of our website or services.
• Your violation of any third party's rights, including intellectual property rights, privacy rights, or publicity rights.
• Any fraud, misrepresentation, or wilful misconduct on your part.
• Your interactions with any employer, partner, or third party through or in connection with our services.

We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and in such case you agree to cooperate with our defence of such claim.

14 Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision or rule.

14.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact us at [email protected] and provide a written description of the dispute, your desired resolution, and your contact information. We will try to resolve the dispute informally within thirty (30) days of receiving your notice.

14.2 Arbitration

If we are unable to resolve a dispute informally, you and Mirroroof agree that any dispute arising out of or relating to these Terms or your use of our services shall be resolved by binding arbitration administered by a recognised arbitration organisation in Canada, rather than in court. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.3 Exceptions to Arbitration

Either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending the completion of arbitration. Nothing in these Terms shall prevent either party from seeking relief in a small claims court for disputes within the jurisdiction of such courts.

14.4 Class Action Waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

15 Service Modifications and Termination

We reserve the right to modify, suspend, or discontinue, temporarily or permanently, our services or any part thereof, at any time and for any reason, with or without notice. We shall not be liable to you or to any third party for any such modification, suspension, or discontinuation of our services.

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including if we reasonably believe that you have breached these Terms. Upon termination, your right to use our services will cease immediately.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

16 Miscellaneous

16.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Mirroroof with respect to your use of our website and services, and supersede all prior and contemporaneous agreements, representations, and understandings between you and us.

16.2 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver by us of any provision of these Terms must be in writing and signed by our authorised representative to be effective.

16.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction. Any attempted assignment in violation of this provision shall be null and void.

16.5 Force Majeure

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, strikes, government actions, pandemics, or failures of internet service providers or telecommunications networks.

16.6 Language

These Terms are written in English. If these Terms are translated into any other language, the English version shall prevail in the event of any conflict or inconsistency between the two versions.

17 Contact Information

If you have any questions about these Terms of Use, or if you wish to report a breach of these Terms, please contact us using the following details:

• Email: [email protected]
• Website: Use the application form below to reach our team

We aim to acknowledge all legal enquiries within five (5) business days. For urgent legal matters, please include "LEGAL - URGENT" in the subject line of your email.